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Grievance Redressal

Grievance Redressal System is a mechanism to receive and act on complaints and grievances reported by customers of a private company or public citizens accessing a government (G2C) service. Grievance Redressal may be handled directly by organizations through their own websites. The term primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively. Your complaints will surely be heard and resolved.


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